1. Please check if you have 5.5.2 version installed. We have noticed the problem in 5.5.0 that you are talking about and fixed it in 5.5.2 version.
If you have 5.5.2 and you are still having issues with capturing and sudden shut down of the program please write to email@example.com
- we will help to resolve the issue.
2. Please send me 3 scans of your fingers to my Bio-Well account - mityaorlov. You can send the experiments inside the Bio-Well software by selecting the experiment and clicking the paper airplane sign.