Demo mode will not change

[Neubersch]

Dear friends,
I was so very much looking forward to using my Bio-Well device which arrived yesterday. I am now a paid member of the Bio-Well setup since more than 1 day, as it's stated in my account, but every time I open the software, I have the demo mode.
Can you imagine my frustration?
What am I doing wrong?
Fast support would be very appreciated.
Best regards
Richard

[Dmitry_Orlov]

Dear Richard,

I'm sorry that you have such a problem.

Please send me your Login and Password to email - info@bio-well.eu
I will try to check myself.